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PWC’s UK Hotel Forecast for 2013 predicts a 6.7% drop in RevPAR in London and a 1.9% drop in RevPAR for the UK. Probably to be expected after the event studded year of 2012, but that won’t stop your boss putting your ta…
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Creating an ongoing environment for outstanding sales results. Of course top-flight performance leading to outstanding sales results is the holy grail of all sales teams. You’ve probably tried standalone training course…
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Did you know that 42% of graduates leave university and never pick up a book again? My 9 year old daughter told me this fact recently as her school are developing a selection of lunchtime ‘fun to learn’ clubs for the chi…
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“Training is not just the responsibility of the company, it is the responsibility of the individual as well” At this morning’s quarterly MG Sales Talent Network Simon Kerr, Commercial Director of COMO Hotels and Resorts…
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I went to a restaurant this week and as I approached the bar the barman, who was serving other people, turned, smiled and informed me that he’d be with me in a minute.  He also put a napkin on the bar in front of me whic…
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“It takes 2 years to grow your rate by £10, it takes 2 minutes to reduce your rate by £20″ Last Thursday saw the inaugural MG Sales Talent Network where Stuart Leven gave a thought provoking and insightful presentation …
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First meeting set for MG Sales Talent Network When sales growth is more important than ever a new Sales Talent Network Group is holding its inaugural meeting on 23rd February 2012  MG Sales Performance is launching a n…
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Training courses exclusive to Unique Venues of London member venues  We are delighted to announce a programme of training that has been designed with UVL member venues needs in mind.   2012 Training Dates February 15…
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Learning aim Learn how to qualify and apply the most effective approach to successfully convert and negotiate an event enquiry.   Learning outcomes Demonstrate a confident, professional and consistent manner and ap…
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Learning aim Learn how to conduct an effective showround meeting using a structured consultative approach that qualifies and matches what is important to the client.   Learning outcomes Plan and prepare for a showr…
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Learning aim Learn how to effectively communicate and grow your business through networking.   Learning outcomes Identify their own personal communication style and understand how it impacts on others Modify their…
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Learning aimLearn how to deliver a world class customer service experience so that you retain and grow existing customers and attract and win new ones.   Learning outcomesAfter the course participants will be able to d…
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Could your sales strategy be more effective? Is your sales strategy one of your organisation’s best kept secrets? How sure are you about communicating it clearly to those who put it into action? How do you engage, inspi…
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Looking at the complete sales performance picture Following these three steps will provide a far more comprehensive picture of your sales team’s performance – and help you fill in the gaps.   1) Define what ‘good’ loo…
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Creating an ongoing environment for outstanding sales results. Of course top-flight performance leading to outstanding sales results is the holy grail of all sales teams. You’ve probably tried standalone training course…
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We work with many hotel and venue sales teams handling meeting enquiries.  Here are the three most common lines from a caller that sales teams want help with. “I just want the rate…” “I don’t want to give you all my …
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Agents are busy people with very tight turnarounds put on them by their clients – time away from their desk is precious, doughnuts are good but they are not enough on their own. If you wish to target the agency market th…
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Customer feedback indicates that rarely when making an enquiry does the Event Sales Team establish ‘what is the objective of the meeting’. In addition, if this information is captured, customers have advised it is rarely…
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How many showrounds do you conduct each day, week, month?  Are you spending 40 minutes to an hour on each one?  It’s a lot of time in your working week. Here are our top 10 tips to ensure that you convert more and spend …
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Pre- Exhibition 1) Set objectives and measurement – SEE EXAMPLE: By the end of the 2nd day the team will have: Demonstrated our new product to 50 existing customers. Generated 60 new qualified leads (4 leads per sa…
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