This training consists of 7 courses, focusing on key elements to enable hotel reactive sales teams to differentiate your offering and ultimately transform business results, through generating sales and conversions.
Content includes:
This training is best suited to your Reactive Sales team members who handle and convert meeting, event, and group enquiries. This is an effective training resource to use for new starters in the team, or as a refresher for existing team members.
The training is self-paced and modular (not in a classroom) and taken through an online learning platform, called Sales Gym. It consists of a series of videos, along with knowledge checks and exercises for delegates to complete. The full course consists of 30 videos and the average length of each is 4.5 minutes. Knowledge checks are then done, with an 80% pass rate required to continue to the next session.
On average, we recommend completing 1 course every 2 weeks. This would mean the training should ideally be completed within 14 weeks.
Yes, you will continue to have access to the content and platform for 1 year from the date you first logged in.
The training is fully self-paced and there is no facilitation or classroom elements. We are mindful of the high volume of work Reservations Sales team members have on a daily basis, therefore the training is designed to fit within your unique schedule and workload.
Please log on to MGS and search for REST under Personal Developmemt & Training.
REST courses are available at any time you wish to enrol. Please go to MGS and search for REST under Personal Development & Training.
The 2025 cost per delegate is GBP199.00 (Great British Pounds) plus VAT (UK only).
This is subject to increase annually by the training provider.
Fees are due for payment in Pound Sterling (GBP) on the enrolment form. The payment is facilitated securely via Stripe, directly with the training provider, MG Sales Performance. ONLY credit card payments are accepted, and a secure Stripe payment link is supplied on the enrolment form from the training provider.
No. Payments must be made directly to the training provider via the secure Stripe payment link on the enrolment form.
No. This training is offered by a 3rd party training company, MG Sales Performance, therefore it sits outside of your funded learning bundle.
No. With multiple countries across EMEA participating in this training, EFTs / cross-border bank transfers pose administration challenges and impose additional costs to both hotels and the supplier. To keep the training as cost effective as possible, ALL payments must be made directly to the training provider, by using a credit card and paying via the secure Stripe link on the enrolment form.
No. Payments must be made directly to the training provider. Once received the delegate will gain access to the training platform by Username and Password.
A: Please contact Angela van Wyk by email: [email protected]
A: Please contact MG Sales Performance by email: [email protected]
A: Please contact MG Sales Performance by email: [email protected]
