Reservations Sales Training

Welcome to REST

The rise in electronic enquiries means that most reservations teams are highly transactional and rarely pick up the phone. But this makes it hard to establish meaningful relationships and sell your product.

Here’s what reservations team leaders say to us…

It's these challenges and more that REST (Reservations Sales Training) can help your team overcome.

Sales Gym™ - Your REST Courses


Sales Through Service


Convert a Digital Enquiry


Convert a Voice Enquiry 1


Convert a Voice Enquiry 2


Manage a Price Conversation


Follow Up by Phone


Generate New Business Leads

REST is a blend of online learning with coaching workshops/webinars offering continuous training for your reservations sales team.

Online content includes short bite size videos, digital workbooks and memory quizzes.

Keys in door lock

How REST can help you

REST can help your reservations sales team to convert more business, upsell and generate more revenue. 

It will give your team the confidence to pick up the phone and build better relationships instead of using the default email response.

We make it easy for you to train your reservations team. Everything you need is in one place. A simple login takes you to a user friendly portal on any device, including a computer, smartphone or tablet. Your team can choose what courses they want, while you can access online reports to monitor their progress, so you’ll always know what’s happening.

REST is an accredited CPD training programme.

The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.

This means REST has reached the required Continuing Professional Development standards and benchmarks. 

The learning value of REST has been scrutinised to ensure integrity and quality.