Sales Leaders,

Welcome to the Reservations Sales Training (REST) enrolment page, hosted by MG Sales Performance, a third party training provider.

This training is self-paced and modular (not in a classroom) and taken through an online platform, called Sales Gym. It consists of a series of videos, along with knowledge checks and exercises for delegates to complete. This is appropriate for your Reservations Sales associates, who handle and convert individual transient enquiries. The REST courses must be completed within three months from enrolment. They are available for one year from enrolment for delegates to revisit and refresh their knowledge and skills. Please read through the following considerations:

Considerations: –

  • Please read through the tabs on the righthand side of the page.
  • Cost per delegate is £229.00 GBP (VAT will be added for UK properties). 
  • Full prepayment is required. If prepayment is not received, the delegates will not be issued with login and password details to access the training platform.
  • Payments must be made by credit card, via a secure payment link on the enrolment form. No bank transfers or EFTs will be accepted.
  • Your participation will be confirmed back to you in writing once we close off the application process.

Here’s a video which explains the enrolment process:

Understand what is sales through service, learn the role of emotion in the decisionmaking process and how this relates to you and your role

Best practice approach for digital enquiries.

03 CONVERT A VOICE ENQUIRY PART 1

Best practice approach for telephone enquiries.

04 CONVERT A VOICE ENQUIRY PART 2

How to deal with a customer asking for a discount using questions, cost logic, market logic and trading concessions.

05 MANAGE A PRICE CONVERSATION

Manage customer expectations and avoid discounting.

06 FOLLOW UP BY PHONE

How to make an effective follow up call.

07 GENERATE NEW BUSINESS LEADS

Identify and maximise new business opportunities.

If you want to purchase one or more licences, click the ‘Enrol Now’ button to invest in Reservations Sales Training today.

Here’s a video which explains how to use REST: