"The follow up support has been invaluable to keep our training investment relevant."
Mark and Helen are always visible in the UK market place, offering insights and learning on various industry topics. They were instrumental in helping me work towards the Apex sales team development goals. The follow up support has been invaluable to keep our training investment relevant. All Apex sales team members, new or experienced, are now approaching sales and relationships in a different way, to convert more revenue and be more personally successful.
Group Sales Director, Apex Hotels Group
"Through their regular newsletters, breakfast briefings, e-shots and incisive and challenging 1-2-1 training style, MG bring what is arguably a, unique to our sector, science to sales leadership."
They understand the dynamics of the hospitality industry and have developed a well-honed skill of challenging those with sales leadership responsibility to stand back from their business and their immediate sales challenges to take time to think through and get right their sales proposition, consider the psychology needed to turn price discount requests to their advantage, and successfully lead and inspire their sales team to deliver the plan.
Managing Director, Clarendon Serviced Apartments
"Helen affected everyone’s beliefs at a deep level. I can’t speak any higher of Helen, fantastic job."
The training was utterly superb. Helen is a superbly engaging trainer, one of the best I have encountered and I have been on many training courses.
The really pleasing thing about the course is that the whole team are using the techniques. We are on 63 appointments and for a Friday that is special. Not only that but the information we are getting is far better as we are asking lots of expansion question.
Helen affected everyone’s beliefs at a deep level. I can’t speak any higher of Helen, fantastic job.
National Sales Director, Stannah Stairlifts
"It’s been insightful, useful and a real learning curve"
I think the accessibility and structure of the course have been tailored fantastically to our venue, team and style of business. It’s been insightful, useful and a real learning curve in how to succeed better in sales.
Business Development Executive, The Brewery
"Our staff…found it incredibly valuable and have since gained more responsibility."
Here at SilverDoor, we’re extremely pleased with the work Mark Gallen did with our young management team. He immediately gained their confidence, tailoring his training technique to match those attending the leadership management course.
Our staff who attended found it incredibly valuable and have since gained more responsibility. Their management style is noticeably stronger and they’re more confident in their teams as a result of completing the course. We have also seen a tangible, positive difference between SilverDoor’s Times Top 100 feedback when comparing it to our last results. For that reason, we would whole heartedly recommend Mark’s training courses to others, both in and out of the industry.
Head of HR, Silverdoor
"Helen has a very engaging style always focused on delivering results."
We chose MG Sales Performance because you know our industry and our business and we hold Helen in high regard. Helen has a very engaging style always focused on delivering results.
Since the training we have seen positive behavioural change, more questioning and negotiation which has led to success. For example, we have been recognised by Buying Business Travel magazine as 3rd in their growth fast track list – not entirely down to the training but undoubtedly partly responsible.
CEO & Owner,